Stratascorp Technologies is seeking an Help Desk Specialist – Mid level, who will be supporting the United States Marine Corps located at Camp Pendleton, CA.
Duties and Responsibilities:
Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.
One (1) year experience in IT required including at least one (1) year of customer service experience in IT.
Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level II.
This is a Full-Time position – 40 Hours per week.
Stratascorp Technologies is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms Stratascorp Technologies policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local law
|Job Category||IT - Services & Support|